Mike Sharp

 

Mike Sharp
Leadership Development | Team Building | Executive Coaching

Founder/Owner – Lighthouse Consulting
Founder – LIFT 4:10: Non-Profit Mentoring for At-Risk Youth
Co-Founder – Stewards of the Game: Non-Profit Youth Sports

 

Contact Info:
704.641.4378
mike.sharp@lighthouseconsultingcorp.com

PROFESSIONAL EXPERIENCE

SUMMARY OF QUALIFICATIONS

Innovative, passionate, results-driven executive with a reputation for attracting and developing top talent and building high-performance teams that consistently drive stellar results and exceed performance expectations. Respected across the industry as a thoughtful, inspiring leader and role model who lives his core values, including teamwork, trust, and integrity in the workplace. A wide range of challenging assignments over the past 30+ years at Bank of America has shaped the breadth and depth of his leadership skills and business acumen, and enabled him to develop into a go-to leader.  He is adept at crafting, articulating, and executing an exciting vision, setting lofty goals, and inspiring teams to win in the workplace. Specific strengths include:

  • Leadership development
  • Team-building
  • Mentoring/life coaching
  • Process improvement
  • Problem-solving
  • Driving results / accountability
  • Client relations
  • Oral/written communication
  • Vision/strategy


Lighthouse Consulting: Founder/Owner 2015–Present

Independent consultant assisting senior leaders in navigating challenging times and charting the course to a future marked by high purpose and performance excellence.  Specialized expertise in leadership development, vision casting, team building, executive coaching, mentoring, process improvement, & operational excellence.


Bank of America: 1982-2015

Southeast Regional Project Director, Corporate Workplace
2012–2015

Led design, construction, and renovation of all office buildings, branches, and ATMs across 14 states throughout the southeast. Entailed leading a team of 100+ bank and supplier project management staff that executed over 2,000 new construction and renovation projects annually, totaling over $275MM in capital spend.

  • Played integral leadership role in transition of project management from a line of business program-centric organization to a regional/geographical model to drive greater efficiency and nationwide consistency
  • Led country in exceeding all key Project Management (PjM) performance metrics, including 97% on-time/on-budget, 99% closeout accuracy, and 97% ADA project completions.
  • Built cohesive Southeast PjM team; recognized and admired nationally for developing & exporting top talent across the franchise


Retail Program Management Executive, Corporate Workplace
2010–2012

Led design, construction, and project management of all retail branches across the US. Oversaw over 4,000 retail projects per year exceeding $360MM in annual capital spend, inclusive of ground-up construction, ATMs, renovations, ADA, security lighting, and signage projects.

  • Built team that was highly regarded by clients and competitors as the leading retail PjM team in the country
  • Initiated a War on Cost that resulted in a 10.2% drop in construction costs of new banking centers and ATMs in 9 months’ time
  • Improved Capital Utilization from 64% to 99% in 3 years
  • Improved Project Quality Scores from 74% to 93% in 3 years
  • Improved Client Satisfaction Scores from 67% to 95% in 3 years


Development Executive, Corporate Workplace
2006–2009

Served as Program Executive accountable for end-to-end design, construction, and delivery of a new ground-up development comprising bank-owned 30-story 1 BAC office tower, 18-story Ritz-Carlton, and a renovated Founders Hall. Total budget for these self-managed projects exceeded $800MM. Responsible for core and shell structure and interior upfit, bringing project in on time and $37MM under budget. Served as primary interface with key BAC stakeholder executives throughout Corporate Workplace, Technology, Human Resources, Finance, Legal, Security, Risk Management, Corporate Communications, Media Relations, and Brand.

  • Developed Vision, Mission, Core Values, and Measurements for Success that guided bank personnel, two major contractors, three architects, two developers, and hundreds of subcontractors to achieve stellar results on a very complex project in a truly professional manner
  • Exceeded expectations on all key project metrics, including budget, schedule, safety, and minority spending on one of the fastest-paced, highest-profile, most capital-intensive projects in company history
  • Achieved record-high stakeholder satisfaction ratings with 92% of stakeholders “delighted” with results
  • Recognized by Chamber of Commerce as the “Most Admired Real Estate Development Team in the History of Charlotte”
  • Developed numerous best practices for project governance, communication, and fiscal management controls that were later replicated on other self-managed bank initiatives
  • Oversaw design and construction of the bank’s first LEED Gold high-rise office tower in Charlotte and the first LEED Gold Ritz-Carlton in the world, raising the bar for environmental sustainability in Charlotte


Corporate Workplace Executive, Corporate Workplace
2004–2006: Charlotte

Supported the worldwide real estate needs of the bank’s chief technology executive who oversaw the company’s Global Technology, Service and Fulfillment group. Total portfolio encompassed 20MM square feet of space, $600MM in annual occupancy expense and 60,000+ associates

  • Served on various Line of Business (LoB) Executive Leadership teams, collaborating with Human Resources, Finance, and Q&P executives to develop workplace solutions that positioned GTS&F’s office space as a competitive advantage in their business
  • Developed first LoB-centric Workplace Hoshin Plan aligning workplace strategies and resources with specific LoB objectives, demonstrating the strong value proposition of Corporate Workplace engagement
  • Led development and execution of a workplace optimization strategy for the LoB, resulting in reduced costs, increased associate satisfaction, improved risk mitigation, and increased concentration of associates in more optimum labor markets


Relationship Manager, Corporate Workplace
1998–2004: Charlotte

  • Oversaw the real estate needs of various LoBs, including Human Resources, Corporate Risk Management, Finance, and various Technology and Merger Transition groups
  • Positioned Corporate Workplace as a true business partner, earning the trust of LoB executives by driving value-added strategies and delivering on results
  • Helped LoB executives and their teammates navigate Corporate Workplace, bringing various real estate subject matter experts to the table to help drive costs down and associate satisfaction up


Charlotte Headquarters Portfolio Director, Corporate Real Estate
1995–1998: Charlotte

  • Oversaw the strategic planning, design, construction, move management, and property management of 4.5MM square feet of bank-owned/leased office space in Center City Charlotte
  • Overhauled team of project/portfolio managers to design, program, and upfit bank space in new developments such as Transamerica Square, 525 N. Tryon, 201 N. Tryon, and Gateway Village
  • Led team to dramatic improvements in client satisfaction (65% to 98%), while enhancing fiscal management controls

 

Supply Chain Manager, Corporate Procurement
1994–1995: Charlotte

  • Managed a team of senior contract negotiators responsible for negotiation/execution of multimillion-dollar national contracts for Corporate Real Estate, Finance, and Personnel
  • Broke new ground in providing contract negotiation support for Corporate Real Estate


Retail Loan Services Manager, Consumer Bank Operations
1990–1994: Greensboro

  • Managed a staff of 100–120 associates with responsibility for processing and servicing of NationsBank’s $10B East Coast consumer loan/dealer floorplan portfolios
  • Developed and exceeded many self-imposed production and customer service goals through aggressive implementation of various process improvement/quality assurance initiatives


Treasury Services Manager, Corporate Bank Operations
1989–1990: Charlotte

  • Managed a team of 60–65 associates with responsibility for the company’s Controlled Disbursing, Account Reconciliation, and ACH Operations units
  • Overhauled an Account Reconciliation staff that had a 12–15 month backlog of corporate reconciliations, poor client relations, and a staff plagued by mediocrity. Turned the group around in less than one year, receiving rave reviews from Treasury Management execs and clients


International Funds Transfer Manager, International Operations
1986–1989: Charlotte

  • Managed a team of 20–25 associates responsible for International Funds Transfer Operations, International Communications, Application Development, & Systems Support.
  • Successfully implemented and supported one of the banks’ first departmental-wide Local Area Networks to process international letters of credit and money transfers on LAN hardware and software applications


Item Processing/Account Services: Manager, Service & Fulfillment Operations
1982–1986: Raleigh/Ft. Lauderdale

  • Held a variety of supervisory/managerial roles in Proof/Sorter Operations, Cash Letter Distribution, Item Processing, Check Returns, and CD/GL Control departments
  • Managed team of 15–20 first- and second-shift associates in a high-production work environment requiring intense focus on associate retention, productivity, and high-quality service and delivery

EDUCATION

  • A. Economics, Davidson College, Davidson, NC
  • Varsity football, varsity baseball, Phi Delta Theta officer, elementary school tutor

CERTIFICATIONS/PROFESSIONAL TRAINING

  • Six Sigma Green Belt Certified
  • LEED (Leadership in Energy & Environmental Design) Training
  • PADI: Advanced Open Water Scuba Diver Certification

COMMUNITY ACTIVITIES

  • Stewards of the Game: Co-Founder/Board Chair/Baseball coach for youth ages 15–17, 501(c)(3) nonprofit youth sports organization
  • LIFT 4:10: Founder, 501(c)(3) nonprofit mentoring organization aimed at-risk student-athletes
  • International mission trips to Bolivia, Kenya, Zambia, and Nicaragua: Volunteer Team Leader
  • Lake Forest Community Church: Sunday school teacher/Adult community group leader
  • United Way: Campaign Chairperson of Mecklenburg County Real Estate Division for 2 years
  • Room in the Inn: Volunteer overnight host for homeless guests
  • Davidson College: Campus Outreach Ministry—mentor/guest speaker

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Lighthouse Consulting. All Rights Reserved 2019.

704.641.4378 | Mooresville, NC